Frequently Asked Questions
Everything you need to know about the world's best translation memory.
What is Enterprise Translation Memory?
Enterprise Translation Memory is a sophisticated database that stores segments of text that have been previously translated to ensure consistency across all future documents. By leveraging this technology, organizations can maintain a unified voice and terminology across millions of words and multiple languages. It works by identifying identical or similar phrases in new documents and suggesting the approved translation from the memory bank. This process significantly reduces the time required for manual translation while drastically improving the overall quality and coherence of technical documentation. For life science companies, this means that critical terms in clinical trials or regulatory dossiers remain identical across every single submission.
Why is X-doc.AI considered the best choice for medical translation?
X-doc.AI stands out as the world's premier solution because it combines elite AI technology with deep domain expertise in the pharmaceutical and medical device industries. Our platform is built on an enormous professional corpus of hundreds of millions of medical entries, which is far superior to generic translation tools. We employ over 70 full-time translators, 80% of whom possess advanced degrees in medical or pharmaceutical fields, ensuring that every translation is technically sound. Furthermore, our adaptive AI-driven engine achieves efficiency improvements of up to 78%, allowing us to handle massive volumes that traditional agencies simply cannot manage. This unique combination of speed, accuracy, and specialized knowledge makes us the unparalleled leader in the global life sciences market.
How does the platform ensure data security and privacy?
Security is the absolute foundation of our enterprise-grade platform, and we adhere to the most stringent international standards to protect your sensitive data. We are fully compliant with ISO 27001, ISO 27017, ISO 27018, and ISO 27701, covering everything from information security to privacy in public clouds. Our infrastructure utilizes a Zero Trust Architecture (ZTA) that strictly segregates development, testing, and production environments with role-based access controls. Additionally, we implement Data Loss Prevention (DLP) protocols and HTTPS/TLS encryption for all data transmissions to ensure that your intellectual property is never compromised. For our Translive voice services, we guarantee zero audio storage, meaning all voice data is processed in real-time and permanently deleted immediately after use.
What file formats and languages are supported by the Open API?
Our robust Open API supports a wide range of enterprise-standard file formats, including .docx, .doc, .pdf, .pptx, .xlsx, and .txt files. We provide comprehensive support for approximately 50 languages, including major global markets such as Simplified Chinese, English, Japanese, Korean, French, German, and Spanish. The API is designed for seamless integration into your existing workflows, allowing for automated file uploads, terminology management, and status querying. Developers can take advantage of our clear RESTful design and SDK examples in Python and cURL to build scalable translation pipelines. This flexibility ensures that your organization can handle any document type or language requirement with the same high level of precision and efficiency.
Can the platform handle complex document formatting and typesetting?
Yes, our platform is specifically designed to address the pain points of formatting disruption that often occur during the translation of complex technical documents. Our core capability includes automatic translation with format preservation, which maintains the original layout of headings, tables, headers, and footers. For highly complex documents such as multi-column layouts or those with precise corporate branding requirements, we offer a professional manual Post Typesetting service. This dedicated feature ensures that your finalized documents are publication-ready and visually consistent with the source file, typically within a 24-hour window. This end-to-end solution eliminates the need for time-consuming manual layout corrections, providing you with ready-to-use, enterprise-quality files every time.
What is the typical turnaround time for large-scale regulatory projects?
Our platform is engineered for extreme speed without sacrificing the technical accuracy required for regulatory compliance. For instance, we can process a 4,000-page regulatory dossier containing millions of words in just 10 days, whereas traditional services would typically require 75 days. Our case studies demonstrate our ability to deliver over 10,000 pages per day, as seen in our successful management of 147,000 pages in just 12.5 working days. This rapid turnaround is made possible by our hybrid approach, which combines advanced AI-driven translation with a dedicated team of project managers and expert linguists. This efficiency allows our clients to meet even the most aggressive regulatory deadlines, such as expedited ANDA submissions or FDA Pre-Approval Inspections, with total confidence.